Terms of Use

Last updated: October 2025

1. Acceptance of terms
By accessing or using the Lovli website or Platform (“Services”), you agree to these Terms of Use. If you do not agree, you must not use the Services.

2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to create an account or use the Services.

3. User accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorised access.

4. Use of services
You agree to use the Services only for lawful purposes and in accordance with our Acceptable Use Policy. You must not:
Misrepresent your identity or submit false information;

Upload content that infringes intellectual property rights or privacy;
Attempt to interfere with or circumvent security features;
Use automated tools (bots, scrapers) without written consent.

5. Venue listings and couple content

All information, text, images and data submitted by users (“User Content”) remain the property of the user but are licensed to Lovli on a non-exclusive, worldwide, royalty-free basis for the purpose of providing and promoting the Services.
Lovli does not guarantee the accuracy or completeness of listings, recommendations or matches.

6. AI-generated content
Any AI-generated or algorithmic recommendations provided through the Platform are for informational purposes only. Lovli makes no warranty regarding their accuracy or suitability. Users are responsible for independently verifying venue details before making decisions.

7. Intellectual property
All intellectual property in the Platform (including software, graphics, trade marks and content) is owned or licensed by Lovli. You may not reproduce, distribute or modify any part of the Platform without prior written consent.

8. Third-party links
The Platform may contain links to third-party websites. Lovli is not responsible for the content, policies or practices of those websites.

9. Disclaimer and limitation of liability
To the maximum extent permitted by law:
The Services are provided “as is” and “as available” without warranties of any kind;
Lovli excludes all representations and warranties relating to performance, accuracy or fitness for purpose;

Lovli’s liability for any claim arising from or in connection with the Services is limited to the greater of AUD $100 or the amount paid by you (if any) for the relevant service;
Lovli is not liable for indirect, consequential or incidental damages, including loss of data, profits or opportunities.
Nothing in these Terms limits rights under the Australian Consumer Law.

10. Termination
We may suspend or terminate your access at any time if we believe you have breached these Terms or acted in a manner detrimental to the Platform.

11. Indemnity

You agree to indemnify Lovli and its directors, officers and employees against any loss or claim arising out of your use of the Services or your breach of these Terms.

12. Governing law

These Terms are governed by the laws of the State of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.